CASETiFY

How do I return or exchange my retail store order purchased in Thailand?

Can I cancel and return CASETiFY Gift Cards?

How do I return or exchange my retail store order purchased in Korea?

How do I return or exchange my online order?

Can I return my online order to any of your retail stores for refund or exchange?

When will I receive a store credit refund for my order?

Everything you need to know about returning or exchanging your CASETiFY purchase, including how to request a return, refund timelines, payment method restrictions, retail store return windows, and which products…

Return & Exchange Policy

Returns & Exchanges

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