We offer a 6-month limited warranty for CASETiFY-branded products purchased from our website or our physical store, which covers one-time replacement of the same product during the warranty period. Within 6 months from the date of original purchase, if you discover a fault with your item(s), simply take pictures of the defect and contact us right away with your order number or receipt. If you're our Gold Tier Member, you're entitled to a 12-month extended warranty and free, one-time replacement of the same product if any defects are found. Orders placed prior to gold tier status are not eligible for the exclusive 12-month product warranty.

Your coverage depends on your CASETiFY Club tier at the time of purchase, and starts from your original purchase date.Your Club tier is determined at the time you buy the product. Changing tiers later will not change the warranty period for that purchase.
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Our separate 10-Day No Questions Asked return or exchange program is available to all consumers, subject to its own terms and conditions. It is separate from this warranty.