Customer satisfaction is our #1 priority.
Our 6-month warranty offers one-time same-product replacement on us, within the said timeframe for any defects* (excluding printing peel off, deterioration or any defects resulting from normal aging, scratches due to natural wear-and-tear, abuse or improper use of the product). Gold Tier Members are entitled to a 1-year extended warranty. For details, please visit https://www.casetify.com/zh_HK/support/customer-satisfaction-guarantee
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